How to reach us
Email is the fastest way to reach us. Send your message to [email protected] and an actual member of our team will read it. We try to reply to every genuine enquiry within 2 to 3 business days.
Email us
[email protected]
Usual reply time: 2 to 3 business days
What we can help with
We genuinely enjoy hearing from readers. Here's the sort of message that's ideal for our inbox:
- Feedback: tell us what's working, what's missing, or what you'd like to see us cover.
- Corrections: if a bonus, a payout time or any detail in one of our reviews has changed or seems off, flag it and we'll take a look.
- Partnership enquiries: operators, studios and agencies are welcome to get in touch about working with us. Commercial deals never sway our rankings or reviews.
What we can't help with
PokieReviews.cfd is an independent review site rather than a casino operator, so a handful of things simply sit outside what we're able to help with.
Account & withdrawal disputes
We have no access to your personal casino account and can't manage or fix issues with it, including deposits, bonuses, verification checks or delayed withdrawals. Those need to go to the operator's own customer support team first. If that doesn't sort things out, take the matter to the casino's licensing body (the Malta Gaming Authority or the Curacao regulator, for instance), since that's who handles formal player complaints.
Need gambling support?
If gambling has started causing problems for you or somebody you care about, confidential help is free and available around the clock through Gambling Help Online at 1800 858 858. Our Responsible Gambling page has further information.